Skip to Main Content

Zotero Support

Zotero Institutional Storage Subscription

Unlimited file storage in Zotero is now available for Northwestern University faculty, students, and staff who register for an account or currently have an account using an NU email address (,, etc.). If you are currently using a personal email address with your Zotero account and wish to access unlimited storage, please update your Zotero account with your NU email address. If you are currently paying for additional storage, you no longer need to do this.

Please note that the storage provided by Zotero is only suitable for public data (such as citations or generally available publications). Please exercise caution when storing files in Zotero that may contain confidential or sensitive information. 

Note that if a user leaves Northwestern, they will lose access to unlimited cloud storage after a 30 day grace period. They will not lose access to the files on their computer because of insufficient cloud storage. They would need to add a personal email on their Zotero account or change their primary email to a personal email.

What is Zotero?

Zotero is a free bibliographic manager that is available for Windows, Mac, and Linux. Extensions for Chrome, Firefox, and Safari allow you to easily save citations you find online. Please see compatibility information for the Safari Connector

  • Store references in one place
  • Keep reading notes linked to sources
  • Download citations directly from databases
  • Automatically format bibliographies and citations in MLA, APA, Chicago Manual of Style, and many other styles using Microsoft Word and Open Office
  • Share your collections with collaborators
  • Access your Zotero library from any location and remotely back up and sync your library

For assistance with Zotero, please contact the library's Zotero Support

Introduction to Zotero Video