In order to access Northwestern subscribed content using a mobile app you typically have to connect while on campus (your mobile device must be connected to the NU wireless network). While off campus or traveling, you should use the Northwestern VPN (virtual private network).

• For more information on connecting your mobile device to the NU network see the Make a Wireless Connection page from NUIT.
   
• For more information on how to set up the VPN on your mobile device see the Use VPN for a Secure Connection page from NUIT.

If you need help, consult the NUIT Support Center or call 847-491-4357 (1-HELP). Additional walk-in help may be found at the Library's Information Commons Desk and the Laptop ER in Norris.

• Avoid annoying interruptions by extending the time-out period for your device's screen or disabling it entirely for the duration of your research session.
• Be sure to have cookies enabled in your device's Web browser or switch off the "Do Not Track" setting. Many services don't work properly with cookies/tracking disabled.
• PDFs and other documents can take up a lot of memory over time, so opt for saving to the cloud when possible. If not, make sure you have sufficient space on your device or consider purchasing a larger capacity SD card. 
• If you plan to do a lot of downloading, the most cost effective option is to connect to a wireless network. Otherwise, you might consider upgrading your data plan, but that can be expensive.